Privacy Policy

We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.

Last Updated: April 1, 2026 CCPA & CAN-SPAM Compliant Your data is never sold
We Never Sell Your Data

1. Overview

Policy Place Insurance Agency ("we," "us," or "our") is a Division of Team Invictus Services Corp., licensed to sell insurance in California, Washington, and Texas. We operate the website www.policyplaceusa.com and its associated pages.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, request a quote, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

Information You Provide Directly

When you fill out our contact form, request a quote, or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • State of residence
  • Type of insurance inquiry
  • Preferred contact time
  • Message content and questions

Information Collected Automatically

When you visit our website, certain information is automatically collected by our web server and analytics tools, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search query
  • Device type (desktop, mobile, tablet)

No Sensitive Health or Financial Data Collected Online

We do not collect sensitive health information, Social Security Numbers, financial account numbers, or medical records through this website. Any information required for a formal insurance application is collected separately through secure, carrier-approved channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiry — including following up on quote requests, scheduling consultations, and answering questions.
  • To provide insurance services — matching your needs with appropriate insurance carriers and products we are licensed to offer.
  • To communicate with you — sending confirmation emails, follow-up messages, and policy-related information.
  • To improve our website — using analytics data to understand visitor behavior and improve user experience.
  • To comply with legal obligations — meeting regulatory requirements imposed by state insurance departments in CA, WA, and TX.
  • To send marketing communications — only where you have consented, informing you of relevant products and educational content. You may opt out at any time.

We will never use your information for purposes other than those listed above without your explicit consent.

4. Sharing & Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

Insurance Carriers

If you request a quote or application for insurance, we share necessary information with our licensed carrier partners (such as Foresters Financial, Transamerica, Global Indemnity Group, CIGNA, and others) solely for the purpose of obtaining quotes or processing applications.

Service Providers

We may engage trusted third-party vendors (e.g., web hosting, email delivery, CRM systems) who assist in operating our website and business. These vendors are contractually obligated to keep your information confidential and secure.

Legal Requirements

We may disclose your information if required to do so by law, subpoena, court order, or to protect the rights, property, or safety of our company, clients, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal information may be transferred as part of that transaction, subject to the same privacy protections.

Canadian Sister Company

If you are a Canadian resident or inquire about Canadian insurance products, we may refer your inquiry to our affiliated Canadian entity, policyplace.ca, which operates under Canadian privacy law (PIPEDA). You will be informed of any such referral.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect anonymous usage statistics.

Types of Cookies We Use

  • Essential Cookies — Required for the website to function correctly. These cannot be disabled.
  • Analytics Cookies — Help us understand how visitors interact with our website (e.g., Google Analytics). All data is anonymized.
  • Preference Cookies — Remember your settings and choices for a better browsing experience.

Managing Cookies

You can control and delete cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website. Most modern browsers provide options to:

  • Accept or reject all cookies
  • Notify you when a cookie is being set
  • Delete cookies already on your device

We do not use cookies for behavioral advertising or to track you across other websites.

6. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure, access-controlled data storage systems
  • Regular security reviews and updates
  • Limiting data access to authorized personnel only

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the unlikely event of a data breach affecting your personal information, we will notify you in accordance with applicable state law requirements.

7. Your Rights

Regardless of where you live, you have the following rights regarding your personal information:

  • Right to Access — You may request a copy of the personal information we hold about you.
  • Right to Correction — You may request that we correct inaccurate or incomplete information.
  • Right to Deletion — You may request that we delete your personal information, subject to certain legal exceptions.
  • Right to Opt-Out — You may opt out of marketing communications at any time by replying "UNSUBSCRIBE" to any email or contacting us directly.
  • Right to Data Portability — You may request your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at jagmeet@policyplace.ca or call (604) 750-4848. We will respond to verified requests within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. In addition to the rights listed above, California residents have:

  • Right to Know — The categories and specific pieces of personal information we have collected about you in the past 12 months.
  • Right to Non-Discrimination — We will not discriminate against you for exercising any CCPA rights.
  • Right to Opt-Out of SaleWe do not sell your personal information. However, if our practices change, we will provide a "Do Not Sell My Personal Information" link on our homepage.

To submit a CCPA request, contact us via email at jagmeet@policyplace.ca with the subject line "CCPA Privacy Request."

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at jagmeet@policyplace.ca and we will promptly delete such information from our records.

10. Third-Party Links

Our website may contain links to third-party websites, including our Canadian sister company at www.policyplace.ca, insurance carriers, and other resources. These external sites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of third-party websites.

11. Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify you via email (if you have provided your address) or by placing a prominent notice on our website.

Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

12. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Jagmeet Singh

President & CEO

Company

Team Invictus Services Corp.

DBA Policy Place Insurance Agency

Licensed in California (CA), Washington (WA), and Texas (TX). This Privacy Policy was last reviewed and updated on April 1, 2026. Policy Place Insurance Agency is a Division of Team Invictus Services Corp.

Have Questions About Your Privacy?

We're happy to explain how we handle your information. No jargon, no pressure.

Contact Us Call (604) 750-4848